Returns

Need to start a return? Here's how:

Customers can initiate self-returns in their customer account here.

1. Log in to your account.

2. In the "Email" field, enter your email address, and then click "Continue".

3. In your email account, open the email sent from our store and copy the six-digit verification code included in the email.

4. Go back to the online store, and then enter a six-digit verification code.

5. Click the order that you want to submit the return for.

6. If your order has more than one item, then select the items that you want to return.

7. Select a return reason and add a note for the store.

8. Click "Submit request".

If your return request is approved and requires shipping, then you will receive an email with shipping instructions and a return shipping label. After the product is returned, you will receive a refund.

Or, if you do not have an account:

Contact Us: To start a return, email us at verveescrubs@flufflefulfill.com. Please include your order number and original receipt.

Prepaid Shipping Label: If your return is accepted, we’ll send you a prepaid shipping label along with instructions for returning your items. Note that the return shipping cost will be deducted from your refund unless the item is defective or incorrect, in which case you’ll be eligible for free returns.

Packaging: Securely pack the item(s) in the original packaging if possible. Include a copy of your original receipt or order confirmation along with your Return Merchandise Authorization (RMA) number.

Postmark Deadline: Items must be postmarked back within 14 days of the approved return request. Returns without prior approval will not be